While we strive to ensure that all these beauties reach you safely and in one piece, we understand that sometimes accidents happen while in transit. So if your product(s) should arrive broken, please don’t hesitate to contact us at: clionadhcosmetics@gmail.com; we will do everything we can to make sure you end up happy with your transaction.
As a method for our customers to cut costs, we offer an untracked and uninsured shipping option. While there are rarely issues with the postal service misplacing packages, it sometimes does happen. If you purchase our tracked and insured shipping option and your package does not arrive, we will replace your package. If you purchase our untracked and uninsured shipping option, we are not liable to replace your order, but we will proceed to settle the transaction in a manner that satisfies all parties.
If customers outside of North America wish to purchase a tracked and insured shipping option, please contact us for a quote at: clionadhcosmetics@gmail.com.
Unfortunately, due to the hygienic nature of these products, we can't accept any returns. But we will gladly compensate you if something should arrive shattered.
